I don’t want to keep harping on the same subject but things are out of hand.
In the last seven days I have helped two different clients rent high rise condos which ain’t bad. What’s bad is that it would have been three leases in seven days if the listing agent of a Vale condo did an even average job of getting my client and me access to the condominium they have listed for rent.
It took eleven days for that agent to get me access to the condo. First it took them 2 1/2 days to return my first phone call. I called Saturday morning and did not hear back until mid-day Monday. When they finally did call back they informed me that the property was currently rented out and occupied with the lease expiring in less than a month. She further stated that she would give the tenant 48 hours to grant us access to the property. So we tentatively scheduled a showing for 10 Friday (six days after my first phone call). Well, the agent called back and stated the tenant did not want to let us in until Tuesday the following week or eleven days after my first phone call!
This was horribly managed by the agent. Time is absolutely of the essence when dealing with prospective tenants and buyers. Afterall anything can happen and often times does. In this case my client found another property to rent prior to his getting to see The Vale. So, the landlord of The Vale unit lost a prospective renter because his agent did a pooooooor job of returning phone calls and managing her tenant.
In today’s world of countless options for buyers and tenants, Landlords and condo sellers can not afford to hire agents who are not at the top of their game. If you don’t get back to people, they will move on.
Needless to say, my client found a home to rent instead and I looked like a knucklehead because a property advertised as ‘for rent’ wasn’t really for rent, rather the agent was pretending to do her job and consequently her client lost a good prospective tenant.
